5 PERFORMANCE REVIEW - AREA SCORECARD PDF 1 MB
Report by Executive Director with responsibility for Customer Support Services
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Minutes:
The Committee considered the Area Scorecard report for Financial Quarter 4 of 2020-2021 (January-March 2021) which illustrated the agreed performance measures.
Decision
The Bute and Cowal Area Committee;
1. noted and considered the performance presented on the Scorecards and supporting commentary;
2. noted that upon receipt of the quarterly performance reports the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and
3. noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.
(Reference: Report by Executive Director with responsibility for Customer Support Services dated 1 June 2021, submitted)
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